Last Updated: August 21, 2013

Please read these Terms and Conditions of Use (“Terms and Conditions”) and our “Privacy Policy” carefully prior to visiting or using this Website or registering to receive information from or submitting information to St. Luke’s Cataract and Laser Institute, P.A. (“St. Luke’s”) through this Website. By doing any of the foregoing, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with all of these Terms and Conditions and our Privacy Policy, you are not authorized to visit or use this Website or register to receive information from or submit information to St. Luke’s through this Website, and your sole remedy is to stop accessing and using this Website.

Please Note: These Terms and Conditions include an agreement to arbitrate all claims.

Definitions

In addition to the capitalized defined within these Terms and Conditions, the following capitalized terms will have the following meanings:

• “Aggregated Information” means aggregated, anonymous, de-identified data and statistical information about the use of this Website.
• “Business Associate” means a business associate, as defined in the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), of St. Luke’s.
• “Customer”, “user”, “you” and “your” means any person who visits or uses this Website or registers to receive information from or provides information to St. Luke’s through this Website.
• “Personal Health Information” means all personally identifiable health information, as defined in HIPAA, provided through this Website.
• “Personal Information” means all personally identifiable information provided through this Website, including, without limitation, your name, contact information, username, password, or other log-in information.
• “St. Luke’s”, “our”, “us”, and “we” means St. Luke’s Cataract and Laser Institute, P.A.
• “User Generated Content” means all User generated feedback, suggestions, enhancement requests and recommendations for the Website that you submit through the Website to St. Luke’s regardless if posted on the Website.
• “Website” means, collectively, this Website, and with respect to the protection of St. Luke’s rights, also includes all of our current and future intellectual property rights and proprietary technology associated with this Website.

Your Use Of This Website

You are only entitled to use this Website for lawful purposes and pursuant to these Terms and Conditions. Your use of this Website is restricted to your personal, non-commercial and informational use only. By visiting or using this Website or registering to receive information from or submitting information to St. Luke’s through this Website, you represent to St. Luke’s that you (i) are of legal age to agree to these Terms and Conditions; (ii) agree to comply with all applicable rules, regulations, and laws regarding online conduct and transmission of information; and (iii) agree to be bound by these Terms and Conditions. To determine your compliance with these Terms and Conditions, we reserve the right, but are not obligated, to monitor your use of this Website.

Informational Website

This is an informational website only. You hereby acknowledge that your use of this Website does not create a patient relationship with St. Luke’s or any health care provider affiliated with St. Luke’s, and that neither St. Luke’s, nor its medical providers or staff assume any responsibility or liability for your care and treatment through this Website. You also acknowledge that this Website should not be used at any time for the diagnosis or treatment of any health condition or for making any decisions regarding treatment. In addition, our services and the benefits offered by insurance companies change from time to time, and may not be simultaneously updated on this Website. We encourage you to check with us directly to confirm we are still offering a service as described on this Website. We also encourage you to check with your insurance company to confirm the benefits they offer from time to time. We are not responsible for any errors posted on this Website or denial of a benefit by an insurance company or other third party regardless if the benefit is set forth on this Website.

Availability

Your use of this Website may be interrupted from time to time for any of several reasons, including, without limitation, the malfunction of equipment, periodic updating, maintenance or repair of this Website, or other actions that we may take in our sole discretion and from time to time. We reserve the right to modify, suspend, or discontinue the availability of this Website, or any portion or feature of this Website, at any time and in our sole discretion and without prior notice. You, and not St. Luke’s, are solely responsible for maintaining, protecting, backing-up and providing redundant access to your Personal Health Information, Personal Information and User Generated Content.

Jurisdictional Restrictions

Although this Website is accessible worldwide, this Website is neither designed nor intended for use outside the United States. Those who choose to access this Website from locations outside the United States do so on their own initiative and at their own risk and are responsible for compliance with all local laws. We reserve the right, at any time and in our sole discretion, to limit the availability and/or use of this Website to any person, geographic area, or jurisdiction. You shall, at all times, comply with all applicable laws and regulations of the United States and all other applicable governmental entities governing, restricting or otherwise pertaining to the use, transmission, display, exporting or importing of data, products, services and/or technical information.

Code Of Conduct

You agree that you shall not, and you shall not attempt, or otherwise authorize, encourage, or support a third party’s attempts, to do any of the following:

• Use this Website for any unlawful personal, commercial, research, or information gathering purposes.
• Circumvent, re-engineer, decompile, decrypt, break, or otherwise alter or interfere with this Website.
• Breach or otherwise circumvent any security or authentication measures for this Website.
• Probe, scan or test the vulnerability of this Website or any network associated with this Website.
• Create derivative works of or reproduce, modify, distribute, sell, or otherwise transfer any rights in or to any of the content of this Website.
• Access, use or copy information from this Website or register to receive information from or submit information to St. Luke’s through this Website if you are a competitor of St. Luke’s.
• Access, use or copy information from this Website or register to receive information from or submit information to St. Luke’s through this Website for purposes of monitoring availability, performance or functionality, or for any other benchmarking or competitive purposes.
• Meta tag, frame, or mirror this Website.
• Restrict, inhibit, or prevent any access to, use or enjoyment of this Website.
• Use any search engine, software, tool, agent or other device or mechanism, including, without limitation, browsers, spiders, robots, scrapers, avatars or intelligent agents, deep link, or other similar automated device, program, algorithm, or methodology (other than those made available by St. Luke’s on this Website or other generally available third party web browsers, e.g., Internet Explorer, Chrome, Firefox or Safari), to access, acquire, copy, monitor, navigate, or search this Website.
• Use any robot, spider, site search/retrieval application, or other manual or automatic device or process to retrieve, index, data mine, scrape, or in any way reproduce or circumvent the navigational structure or presentation of this Website.
• Plant in, or otherwise use, this Website to distribute malware.
• Send altered, deceptive or false source-identifying information, including spoofing or phishing, through this Website.
• Send unsolicited communications or SPAM through this Website.
• Promote or advertise products or services, except as expressly authorized by St. Luke’s in writing and in advance, through this Website.
• Impersonate or misrepresent your affiliation with any other person or entity.

You also agree that you shall not transmit, submit or post any of the following to or through this Website otherwise provide to St. Luke’s:

• Information that is false, inaccurate, incomplete, untimely or misleading.
• Information that violates any law, statute, ordinance or regulation.
• Information that is trade libelous, unlawfully threatening, unlawfully harassing, defamatory, obscene, explicit or vulgar, or otherwise injurious to St. Luke’s or third parties.
• Information that breaches or infringes on St. Luke’s or any third party’s rights of confidentiality, publicity, privacy, intellectual property and/or other proprietary rights.
• Copyrighted and/or trademarked information without prior written permission from St. Luke’s.
• Data that contains any viruses, worms, Trojan horses, trap doors, back doors, Easter eggs, time bombs, cancelbots or other enabling or disabling code or computer programming routines that contain contaminating or destructive properties or that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information.
• Information containing or constituting chain letters, mass mailings, political campaigning, unsolicited or unauthorized advertising, or any form of SPAM.
• Commercial advertisements or solicitations without prior written permission from St. Luke’s.

Proprietary Rights

• Names and Markings. As between you and St. Luke’s, St. Luke’s owns all right, title and interest in and to the name “St. Luke’s” and all copyrights, service mark rights, trademark rights, trade dress rights, patent rights, database rights, moral rights, and other intellectual property and proprietary rights relating to this Website or otherwise owned and/or operated by St. Luke’s, as well as all of St. Luke’s URLs, website domain names, graphics, logos, page headers, button icons, scripts, other markings (collectively, “Names and Markings”).
• Website Materials. St. Luke’s owns all right, title and interest in and to this Website including, without limitation, the look and feel, design and organization, and the compilation of the content, code, data and other materials on this Website (collectively, “Website Materials”).
• Website Content. As between you and St. Luke’s, St. Luke’s owns all right, title and interest in and to all content on this Website, including, without limitation, all audio, photographs, illustrations, graphics, other visuals, video, copy, text, software, titles, Shockwave files (collectively, “Website Content”)
• Personal Health Information. As between you and St. Luke’s, you exclusively own all right, title and interest in and to all of your Personal Health Information. For information on how we collect, store, use and disclose your Personal Health Information, please read our “Privacy Policy”.
• Personal Information. As between you and St. Luke’s, you also exclusively own all right, title and interest in and to all of your Personal Information. For information on how we collect, store, use and disclose your Personal Information, please read our “Privacy Policy”.
• Aggregated Information. As between you and St. Luke’s, St. Luke’s exclusively owns all right, title and interest in and to all Aggregated Information. We have no obligation to retain, provide you with copies of or protect the confidentiality of any Aggregated Information. For information on how we collect, store, use and disclose Aggregated Information, please read our “Privacy Policy”.
• User Generated Content. As between you and St. Luke’s, St. Luke’s exclusively owns all right, title and interest in and to all of your User Generated Content. We have no obligation to retain, provide you with copies of or protect the confidentiality of any User Generated Content. For information on how we collect, store, use and disclose User Generated Content, please read our “Privacy Policy”.
• Limited License and Prohibited Use. You may not use any of the Names and Markings, Website Materials, or Website Content without our express, prior written permission. You shall not delete or in any other manner alter the copyright, trademark, and other proprietary notices appearing on this Website. We make no proprietary claim to any third party names, copyrights, service marks, trademarks, or trade dress appearing on this Website. Any third party names, copyrights, service marks, trademarks, or trade dress appearing on this Website are property of their respective owners. Without our express, prior written consent, you may only print, download, or otherwise use the Names and Markings, Website Materials, and Website Content for your own internal, non-commercial use consistent with these Terms and Conditions and applicable law. Except as otherwise permitted under the copyright laws of the United States, no other copying, distribution, redistribution, transmission, publication, or use is permitted. Your use of this Website does not grant to you ownership of any content, code, data or other materials you may access on or through this Website. St. Luke’s expressly reserves all rights not expressly granted to you in these Terms and Conditions.

Rights You Grant St. Luke’s

Subject to these Terms and Conditions and our Privacy Policy, you hereby grant St. Luke’s a limited, non-exclusive, royalty-free, fully paid-up, worldwide right and license to use your Personal Health Information and Personal Information as may be necessary for your visiting or using this Website or registering to receive information from or submitting information to St. Luke’s. You also hereby assign to St. Luke’s all of your right, title and interest in and to all of your User Generated Content, including, without limitation, all intellectual property rights relating to your User Generated Content. At St. Luke’s request and expense, you will execute all reasonable documents and take such further acts as St. Luke’s may reasonably request to assist St. Luke’s to acquire, perfect and maintain such intellectual property rights in the User Generated Content.

Your Information Presentations And Warranties

By submitting Personal Health Information, Personal Information and/or User Generated Content to St. Luke’s, you represent and warrant to St. Luke’s that you are entitled to submit such Personal Health Information, Personal Information and/or User Generated Content to St. Luke’s and St. Luke’s is entitled to use such Personal Health Information, Personal Information and/or User Generated Content as set forth in these Terms and Conditions and subject to our Privacy Policy, without any restrictions or limitations and without any monetary or other obligation by St. Luke’s. From time to time, we may need your permission to do things with your Personal Health Information and/or Personal Information to respond to your inquiries or provide you with the information you requested. You are hereby providing us with your express permission to do those things solely to respond to your inquiries or provide you with the information you requested. This permission also extends to third parties we work with to respond to your inquiries or provide you with the information you requested.

Copyright Infringement Notice

We respect the intellectual property rights of our customers and third parties, and we comply with the Digital Millennium Copyright Act of 1988 (“DMCA”). This DMCA Policy addresses how we handle notices of alleged copyright infringement appearing on this Website.

Notification. Pursuant to the DMCA, notifications (each, a “Notification“) of alleged copyright infringement appearing on this Website must be sent in writing to St. Luke’s designated agent (“Designated Agent”) as follows:

St. Luke’s Cataract and Laser Institute, P.A.
Attn: Designated Agent
43309 U.S. Highway 19 N
Tarpon Springs, Florida 34689
E-mail: DesignatedAgent@stlukeseye.com

Pursuant to Title 17, U.S. Code, Section 512(c)(2), the Notification must include the following:

• A physical or electronic signature of a person authorized to act on behalf of the owner (“Complaining Party“) of an exclusive right that is allegedly infringed;
• Identification of the copyrighted work claimed to have been infringed, or if multiple copyrighted works are covered by a single Notification, a representative list of such works;
• Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit St. Luke’s to locate the material;
• Information reasonably sufficient to permit St. Luke’s to contact the Complaining Party, such as an address, telephone number, and if available, an electronic mail address at which the Complaining Party may be contacted;
• A statement that the Complaining Party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
• A statement under penalty of perjury that the information in the Notification is accurate and that the Complaining Party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Upon receipt of the written Notification containing the information as outlined in 1 through 6 above, and pursuant to Title 17, U.S. Code, Section 512(c)(2):

1. St. Luke’s will remove or disable access to the material that is alleged to be infringing;
2. St. Luke’s will attempt to forward the written Notification to the alleged infringer; and
3. St. Luke’s will take reasonable steps to attempt to notify the alleged infringer that St. Luke’s has removed or disabled access to the material.

Counter Notification. Pursuant to Title 17, U.S. Code, Section 512(c)(2), a party may counter a Notification by providing a written communication (each, a “Counter Notification“) to St. Luke’s Designated Agent that includes substantially the following:

1. A physical or electronic signature of the party;
2. Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled;
3. A statement under penalty of perjury that the party has a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled;
4. The party’s name, address, and telephone number; and
5. A statement that the party consents to the jurisdiction of Federal District Court for the judicial district in which the party is located, or if the party’s address is outside of the U.S., for any judicial district in which the Website may be found, and that the party will accept service of process from the person who provided the Notification or an agent of such person.

Upon receipt of a Counter Notification containing the information as outlined in 1 through 4 above, and pursuant to Title 17, U.S. Code, Section 512(c)(2):

1. St. Luke’s will attempt to provide the Complaining Party with a copy of the Counter Notification;
2. St. Luke’s will attempt to inform the Complaining Party that St. Luke’s will replace the removed material or cease disabling access to the removed material within 10 business days;
3. St. Luke’s will replace the removed material or cease disabling access to the removed material within 14 business days following receipt of the Counter Notification, provided St. Luke’s Designated Agent has not received notice from the Complaining Party that an action has been filed seeking a court order to restrain the party providing the Counter Notification from engaging in infringing activity relating to the removed material on St. Luke’s network or system.

Repeat Infringers. It is our policy in appropriate circumstances to disable and/or terminate the accounts of users who are repeat infringers.

Links To Third Party Websites

This Website may contain links to thirty party websites. These links do not constitute an endorsement by St. Luke’s of those websites, nor the products or services promoted on or offered through those websites. We are not responsible for the terms and conditions of use, privacy policy, practices, or the content of such third parties or their websites. We encourage our customers to be aware of when they leave this Website and to read the terms and conditions of use and privacy policy of each website for which there is a link from this Website. If you have a question about the terms and conditions of use, privacy policy, practices, or content of a third party website, please contact the applicable third party directly. You acknowledge and agree that we shall not be a party to, or in any way responsible for, any transaction involving products or services made available from third parties or for any content relating to any products or services offered by third parties.

Linking To This Website

You may link to this Website’s homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you may not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You may not establish a link from any website that is not owned by you. This Website may not be framed on any other website, nor may you create a link to any part of this Website other than the homepage. You agree to cooperate with us in causing any unauthorized framing or linking to cease immediately. We reserve the right to withdraw linking permission without notice.

Disclaimer Of Warranties

YOU AGREE THAT THE WARRANTY DISCLAIMERS AND LIMITATIONS OF LIABILITY PROVISIONS SET FORTH BELOW ARE REASONABLE, REFLECT AN INFORMED, VOLUNTARY ALLOCATION OF THE RISKS BOTH KNOWN AND UNKNOWN THAT MAY EXIST IN CONNECTION WITH THESE TERMS AND CONDITIONS, AND ARE FUNDAMENTAL ELEMENTS OF THESE TERMS AND CONDITIONS WHICH MATERIALLY INDUCED ST. LUKE’S TO ENTER INTO THESE TERMS AND CONDITIONS.

THE TRANSMISSION, STORAGE, VIEWING AND RETRIEVAL OF DATA AND FILES THROUGH THE INTERNET ARE SUBJECT TO A VARIETY OF CONDITIONS BEYOND OUR CONTROL THAT MAKE SUCH TRANSMISSION, STORAGE, VIEWING AND RETRIEVAL POTENTIALLY UNRELIABLE. THIS WEBSITE MAY BECOME UNAVAILABLE DUE TO ANY NUMBER OF FACTORS INCLUDING, WITHOUT LIMITATION, SCHEDULED OR UNSCHEDULED MAINTENANCE, TECHNICAL FAILURE OF SOFTWARE OR TELECOMMUNICATIONS INFRASTRUCTURE, OR OTHER UNAVAILABILITY OR INTERRUPTION TO ACCESS TO THE INTERNET. THIS WEBSITE, INCLUDING, BUT NOT LIMITED TO, ALL CONTENT, LICENSES, FUNCTIONS, MATERIALS, AND INFORMATION ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITH ALL FAULTS AND WITHOUT WARRANTIES OF ANY KIND.

TO THE MAXIMUM EXTENT PROVIDED BY LAW, WE HEREBY DISCLAIM ANY AND ALL REPRESENTATIONS AND WARRANTIES WITH RESPECT TO THESE TERMS AND CONDITIONS AND THIS WEBSITE, EITHER EXPRESS OR IMPLIED, WHETHER ARISING UNDER ANY STATUTE, LAW, COMMERCIAL USAGE OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THIS WEBSITE OR ANY DATA, MATERIALS OR CONTENT CONTAINED WITHIN THIS WEBSITE, WILL BE UNINTERRUPTED OR ERROR-FREE; THAT DEFECTS WILL BE CORRECTED; THAT THIS WEBSITE IS OR WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; THAT THIS WEBSITE WILL BE SECURE FROM UNAUTHORIZED ACCESS; OR THAT THIS WEBSITE WILL DETECT EVERY SECURITY OR OTHER VULNERABILITY OF YOUR DEVICE, NETWORK OR SYSTEM. WE DO NOT WARRANT THAT THIS WEBSITE WILL MEET YOUR REQUIREMENTS, OR THAT THIS WEBSITE IS COMPATIBLE WITH ANY PARTICULAR HARDWARE OR SOFTWARE PLATFORM. WE DO NOT WARRANT OR MAKE ANY REPRESENTATION REGARDING THE USE OF THIS WEBSITE OR THE RESULTS OF THE USE OF THIS WEBSITE IN TERMS ACCURACY, CORRECTNESS, CURRENTNESS, QUALITY, RELIABILITY, SECURITY, APPROPRIATENESS FOR A PARTICULAR TASK OR APPLICATION OR OTHERWISE. NO ORAL OR WRITTEN INFORMATION OR ADVICE PROVIDED BY ST. LUKE’S OR ANY OF OUR AUTHORIZED REPRESENTATIVES WILL CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY. WE MAKE NO WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH REGARD TO ANY THIRD PARTY PRODUCTS, SERVICES, CONTENT, DATA, MATERIAL, SOFTWARE, EQUIPMENT OR HARDWARE. WE SHALL NOT BE LIABLE FOR YOUR USE OF THIS WEBSITE, INCLUDING, WITHOUT LIMITATION, THE CONTENT OF THIS WEBSITE AND ANY ERRORS CONTAINED WITHIN THIS WEBSITE. YOU EXPRESSLY AGREE AND ACKNOWLEDGE THAT USE OF THIS WEBSITE IS AT YOUR SOLE RISK. THE DISCLAIMER OF WARRANTIES SET FORTH IN THESE TERMS AND CONDITIONS FORM AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN THE PARTIES AND SHALL CONTINUE TO APPLY EVEN IF ANY EXCLUSIVE REMEDY HEREUNDER FAILS OF ITS ESSENTIAL PURPOSE.

Some state laws do not allow disclaimers of implied warranties. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you.

Limitation Of Liability

WE SHALL NOT BE RESPONSIBLE FOR ANY BUSINESS INTERRUPTIONS THAT MAY BE CAUSED BY YOUR USE OF THIS WEBSITE, YOUR INABILITY TO ACCESS OR USE THIS WEBSITE, OR YOUR REQUEST FOR INFORMATION OR ANY SUBMISSION OF INFORMATION THROUGH THIS WEBSITE. UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE TO YOU FOR THE COST OF PROCUREMENT OF REPLACEMENT PRODUCTS, SOFTWARE, SERVICES, DATA, CONTENT OR MATERIAL. WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES THAT ARISE, DIRECTLY OR INDIRECTLY, OUT OF OR ARE RELATED TO THESE TERMS AND CONDITIONS, YOUR USE OF OR INABILITY TO USE THIS WEBSITE, OR YOUR REQUEST FOR INFORMATION OR SUBMISSION OF INFORMATION THROUGH THIS WEBSITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE CUMULATIVE LIABILITY OF ST. LUKE’S TO YOU FOR ALL CLAIMS THAT ARISE, DIRECTLY OR INDIRECTLY, OUT OF OR ARE RELATED TO THESE TERMS AND CONDITIONS, YOUR USE OR INABILITY TO USE THIS WEBSITE, OR YOUR REQUEST FOR INFORMATION OR SUBMISSION OF INFORMATION THROUGH THIS WEBSITE, IN CONTRACT, TORT, OR OTHERWISE, SHALL NOT EXCEED $100. THE LIMITATION OF LIABILITY SET FORTH IN THESE TERMS AND CONDITIONS FORMS AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN THE PARTIES AND SHALL CONTINUE TO APPLY EVEN IF ANY EXCLUSIVE REMEDY HEREUNDER FAILS OF ITS ESSENTIAL PURPOSE.

Some state laws do not allow limitations on certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you.

Limitation On Time To File Claims

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING, DIRECTLY OR INDIRECTLY, OUT OF OR RELATING TO THESE TERMS AND CONDITIONS AND/OR THIS WEBSITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

Indemnification

You hereby agree to defend, indemnify, and hold harmless St. Luke’s and its officers, directors, shareholders, employees, affiliates, independent contractors, agents, and representatives from and against any and all claims and expenses, including, but not limited to, attorneys’ fees and costs, arising, directly or indirectly, out of or attributable to (i) any breach or violation by you of these Terms and Conditions; (ii) your failure to provide accurate, complete, and/or current information when visiting or using this Website or registering to receive information from or submitting information through this Website; (iii) your use or misuse of this Website; and (iv) any agreement between you and any third party.

Dispute Resolution

• Customer Service Department. Most concerns involving this Website can be resolved quickly and efficiently through our customer service department. If you are unable to resolve your concern within ten (10) business days of contacting our customer service department, then either party may file an arbitration proceeding pursuant to these Terms and Conditions to resolve the dispute.
• Arbitration. Any controversy or dispute not resolved through our customer service department and arising, directly or indirectly, out of or related to these Terms and Conditions shall be submitted to final binding arbitration in Pinellas County, Florida before the American Arbitration Association under the commercial arbitration rules then administered by the American Arbitration Association. Any award or decision obtained from any such arbitration proceeding shall be final and binding on the parties, and judgment upon any award thus obtained may be entered in any court having jurisdiction thereof. Except as otherwise provided in these Terms and Conditions, no action at law or in equity based upon any claim arising, directly or indirectly, out of or related to these Terms and Conditions shall be instituted in any court by any party, except: (i) an action to compel arbitration pursuant to this section; (ii) an action to enforce an award obtained in an arbitration proceeding in accordance with this section; or (iii) an action for injunctive relief. Any arbitration arising, directly or indirectly, out of or related to these Terms and Conditions shall take place on an individual basis and class arbitrations and class actions are hereby specifically agreed to as not permitted. YOU AGREE THAT YOU AND ST. LUKE’S ARE EACH WAIVING THEIR RIGHT TO TRIAL BY JURY AND TO PARTICIPATE IN A CLASS ACTION.
• Governing Law, Jurisdiction and Venue
• These Terms and Conditions shall be governed by and construed in accordance with the internal laws of the State of Florida, without giving effect to principles of conflicts of law. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. For any action to compel arbitration or enforce an arbitration award or seek injunctive relief pursuant to these Terms and Conditions, the parties hereby expressly consent to the jurisdiction and venue of the state and/or federal courts in and/or for Pinellas County, Florida, USA, and each party hereby expressly waives any objection to such venue based upon forum non-conveniens or otherwise.
• General. The prevailing party in any arbitration proceeding or any action to compel arbitration, enforce an arbitration award, or seek injunctive relief and arising, directly or indirectly, out of or related to these Terms and Conditions will be entitled to an award of their reasonable attorney’s fees and costs (including, without limitation, all taxable and non-taxable costs, and all fees and costs to determine the amount of fees and costs to be awarded) incurred prior to any such arbitration or legal action, as well as at all levels of trial and appeal. You also agree that service of any court paper may be affected upon you by mail or in such other manner as may be provided under applicable laws, rules of procedure or local rules. You acknowledge that we may be irreparably damaged if these Terms and Conditions are breached by you, and damages at law would be an inadequate remedy. In the event of a breach or threatened breach of any provision of these Terms and Conditions by you, we shall be entitled, in addition to all rights and remedies, to an injunction restraining such breach or threatened breach, without being required to show any actual damage or to post an injunction bond, or to a decree for specific performance of the provisions of these Terms and Conditions.

Force Majeure

Neither party shall be liable for any delay in performing its obligations if such delay is caused by circumstances beyond the party’s reasonable control, including, without limitation, any delay caused by any act or omission of the other party, acts of God, war, terrorism, floods, windstorm, labor disputes, or delay of essential materials or services. The delayed party shall promptly notify the other party of the reasons for and the likely duration of the delay, whereupon an extension of time equal to the period of delay, but not greater than thirty (30) days, shall be granted to the delayed party. If the period of the delay shall exceed thirty (30) days, then the non-delayed party may cancel further performance of the delayed obligation without any penalty whatsoever.

Term And Survival

Your agreement to be bound by these Terms and Conditions commences with your first visiting this Website, and your agreement to be so bound will continue until your right to use this Website is either canceled or terminated, subject to the survival of our Privacy Policy and any obligation you have to St. Luke’s as set forth in these terms and conditions or otherwise, as well as each of the following provisions of these Terms and Conditions: Proprietary Rights – Names and Markings, Website Materials, Website Content, Personal Health Information, Personal Information, Aggregated Information, User Generated Content, and Limited License and Prohibited Use; Rights You Grant To St. Luke’s; Your Information Representations and Warranties; Copyright Infringement Notice; Links to Third Party Websites; Linking to this Website; Disclaimer of Warranties; Limitation of Liability; Limitation On Time To File Claims; Indemnification; Dispute Resolution – Customer Service Department, Arbitration, Governing Law, Jurisdiction and Venue, and General; Force Majeure; Term and Survival; Changes To Terms and Conditions; and General Information. If, following the cancellation or termination of your right to use this Website, you visit or use this Website or register to receive information from or submit information through this Website, then you will again automatically and immediately be bound by these Terms and Conditions.

Changes To Terms And Conditions

At our sole discretion and at any time, we may amend these Terms and Conditions. You should review these Terms and Conditions for amendments each time you visit or use this Website. For your convenience, we post on this Website the last date these Terms and Conditions were updated. If our Terms and Conditions are amended, the amended Terms and Conditions will take effect immediately for all users of this Website. Your continued use of this Website following an amendment will evidence your acceptance of the amended Terms and Conditions.

General Information

Our Privacy Policy is hereby incorporated into and made a part of these Terms and Conditions by reference. These Terms and Conditions, as amended from time to time by St. Luke’s, represents the entire understanding and agreement between you and St. Luke’s regarding the subject matter of these Terms and Conditions and supersede any and all other previous agreements, understandings, or representations regarding the same. By visiting or using this Website or registering to receive information from or submitting information through this Website, you consent to receive communications from St. Luke’s electronically. Although we may choose to communicate with you by other means, we may also choose to solely communicate with you electronically by e-mail or by posting notices on this Website. You agree that all agreements, notices, disclosures, and other communications that we send to you electronically satisfy any legal requirement that such communications be in writing. No waiver of any portion of these Terms and Conditions will be effective unless it is in writing and signed by an authorized representative of St. Luke’s. The failure of St. Luke’s to require performance of any obligation under these Terms and Conditions will not affect our right to enforce any provision of these Terms and Conditions at a subsequent time, and the waiver of any rights arising out of any breach will not be construed as a waiver of any rights arising out of any prior or subsequent breach. If any court of competent jurisdiction deems unlawful, void, or unenforceable any part of these Terms and Conditions, the applicable document as a whole will not be deemed unlawful, void, or unenforceable, but only that portion of the applicable document that is unlawful, void, or unenforceable will be stricken. Your rights and obligations under these Terms and Conditions and your right to access and use this Website are not assignable, transferable or sub-licensable by you.

Customer Support

If you have questions, comments or concerns about these Terms and Conditions, our Privacy Policy or this Website, please contact St. Luke’s at:

St. Luke’s Cataract and Laser Institute, P.A.
Attn: Customer Support
43309 U.S. Highway 19 N
Tarpon Springs, Florida 34689
E-mail: customerservice@stlukeseye.com